We are no longer experiencing MMS delivery delay from Twilio Toll-Free at this time. This incident has been resolved.
Posted Dec 01, 2024 - 18:18 PST
Monitoring
We are observing recovery in MMS delivery delays when sending messages to Verizon Network in the US for Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 01, 2024 - 10:51 PST
Investigating
Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays to Verizon Network in the US for Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
We are actively working with our carrier partners to resolve the issue, and we will provide another update as soon as we have any new information to share.
Posted Nov 29, 2024 - 09:07 PST
This incident affected: MMS (Outbound (MT)) and External Connectivity (Verizon).