Zipwhip | Status
All Systems Operational
Carrier Binds Operational
Gateway Binds Operational
Messages Operational
Delivery Receipts Operational
Provision Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 00:00 PDT 10/16/2019
End: 03:00 PDT 10/16/2019

Please reach out to the Zipwhip NOC with any questions.
Posted on Oct 14, 11:23 PDT
Past Incidents
Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Completed - The scheduled maintenance has been completed.
Oct 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 23:00 PDT 10/10/2019
End: 03:00 PDT 10/11/2019

Please reach out to the Zipwhip NOC with any questions.
Oct 9, 21:08 PDT
Oct 10, 2019
Completed - The scheduled maintenance has been completed.
Oct 10, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:01 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 23:00 PDT 10/9/2019
End: 03:00 PDT 10/10/2019

Please reach out to the Zipwhip NOC with any questions.
Oct 8, 20:12 PDT
Completed - The scheduled maintenance has been completed.
Oct 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 19:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PM PDT 10/9/2019
End: 3:00 AM PDT 10/10/2019

Please reach out to the Zipwhip NOC with any questions.
Oct 7, 17:29 PDT
Completed - The scheduled maintenance has been completed.
Oct 10, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:01 PDT
Scheduled - Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 10/9/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 10/9/2019
EDT: 01:00 - 03:00 10/10/2019
UTC: 05:00 - 07:00 10/10/2019
Sep 9, 14:18 PDT
Oct 9, 2019
Completed - The scheduled maintenance has been completed.
Oct 9, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PM PDT 10/8/2019
End: 3:00 AM PDT 10/9/2019

Please reach out to the Zipwhip NOC with any questions.
Oct 7, 17:27 PDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
Completed - The scheduled maintenance has been completed.
Oct 4, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 20:00 PDT 10/3/2019
End: 03:00 PDT 10/4/2019

Please reach out to the Zipwhip NOC with any questions.
Oct 3, 13:03 PDT
Oct 3, 2019
Completed - The scheduled maintenance has been completed.
Oct 3, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 22:00 PDT
Scheduled - Zipwhip Operations will be performing scheduled maintenance on 10/2/2019.

Maintenance Window:
Start: 22:00 PDT 10/2/2019
End: 01:00 PDT 10/3/2019

During this maintenance window, the Zipwhip provision dashboard will be intermittently unavailable. SMPP connectivity for carrier and gateway partners will NOT be impacted by this maintenance. Zipwhip Operations will work diligently to minimize downtime and will provide additional updates as necessary.
Sep 17, 08:10 PDT
Completed - The scheduled maintenance has been completed.
Oct 3, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 22:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 10/2/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 10/2/2019
EDT: 01:00 - 03:00 10/3/2019
UTC: 05:00 - 07:00 10/3/2019
Sep 9, 14:11 PDT
Oct 1, 2019
Resolved - This incident has been resolved.
Oct 1, 13:17 PDT
Monitoring - Delivery receipt latency has subsided. Please reach out to the Zipwhip NOC if you continue to experience issues.
Oct 1, 11:50 PDT
Identified - Zipwhip Operations has identified an issue with DLR Latency affecting Gateway Customers.
Intermittent Delivery Receipt delays may be experienced for all Gateway Customers. MO/MT message delivery is not affected.

Thank you for your patience while we work towards mitigation of this issue.

Further details will be provided as available.
Oct 1, 08:34 PDT