Zipwhip | Status
All Systems Operational
Carrier Binds Operational
Gateway Binds Operational
Messages Operational
Delivery Receipts Operational
Provision Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 2/29 Feb 29, 22:00-22:45 PST
Zipwhip will be performing maintenance affecting Back-End Messaging Infrastructure on 2/29/2020. During the maintenance window, MO, MT, and DLR traffic received by Zipwhip will be queued and delivered once the maintenance period is over.

Maintenance Window -
PDT: 22:00 - 22:45 2/29/2020
EDT: 01:00 - 01:45 3/1/2020
UTC: 06:00 - 06:45 3/1/2020
Posted on Feb 25, 09:01 PST
Zipwhip Network Maintenance (Eastern Canada Datacenter) - 3/8/2020 Mar 7, 21:00 - Mar 8, 03:00 PST
An upstream connectivity partner will be performing maintenance affecting edge network infrastructure in our Eastern Canada datacenter.

Periods of latency affecting MO/MT Toll-Free SMS messages to Rogers and Telus customers may be experienced during maintenance window. Landline SMS to Rogers and Telus subscibers is not affected.

Maintenance Window:
Start: 05:00 UTC 3/8/2020
End: 10:00 UTC 3/8/2020

Please reach out to the Zipwhip NOC with any questions.
Posted on Jan 9, 07:50 PST
Zipwhip Network Maintenance (Eastern Canada Datacenter) - 3/15/2020 Mar 14, 21:00 - Mar 15, 03:00 PST
An upstream connectivity partner will be performing maintenance affecting edge network infrastructure in our Eastern Canada datacenter.

Periods of latency affecting MO/MT Toll-Free SMS messages to Rogers and Telus customers may be experienced during maintenance window. Landline SMS to Rogers and Telus subscibers is not affected.

Maintenance Window:
Start: 04:00 UTC 3/15/2020
End: 10:00 UTC 3/15/2020

Please reach out to the Zipwhip NOC with any questions.
Posted on Jan 30, 09:57 PST
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020
AT&T SMS & MMS Scheduled Maintenance - 2/26
Completed - The scheduled maintenance has been completed.
Feb 27, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 18:30 PST
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 2/26/2020 18:30 PT
End: 2/27/2020 04:00 PT
Feb 21, 18:33 PST
Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 2/26
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 2/26/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 2/26/2020
EDT: 00:00 - 02:59 2/27/2020
UTC: 05:00 - 05:59 2/27/2020
Feb 25, 07:56 PST
Feb 26, 2020
AT&T SMS & MMS Scheduled Maintenance - 2/25
Completed - The scheduled maintenance has been completed.
Feb 26, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:31 PST
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 2/25/2020 18:30 PT
End: 2/26/2020 04:00 PT
Feb 21, 18:32 PST
Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 2/20
Completed - The scheduled maintenance has been completed.
Feb 21, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 2/20/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 2/20/2020
EDT: 00:00 - 02:59 2/21/2020
UTC: 05:00 - 05:59 2/21/2020
Feb 18, 18:43 PST
Feb 19, 2020
TF SMS MT/DLR latency to Rogers subscribers
Resolved - Toll-Free SMS Message delivery to Rogers subscribers has returned to normal time-frames.
Feb 19, 17:37 PST
Identified - Zipwhip is currently investigating latency in Toll-Free SMS and DLRs to Rogers subscribers. A portion of Toll-Free SMS messages towards Rogers destinations may experience latency while we work to resolve this issue. Zipwhip is currently working to mitigate the issue.
Feb 19, 15:57 PST
Feb 18, 2020
TF SMS MT/DLR latency to Rogers subscribers
Resolved - Message delivery to Rogers subscribers has returned to normal time-frames.
Feb 18, 18:10 PST
Identified - Latency in Toll-Free SMS and DLRs to Rogers subscribers persist. Zipwhip is continuing work to mitigate the issue.
Feb 18, 16:42 PST
Investigating - Zipwhip is currently investigating latency in Toll-Free SMS and DLRs to Rogers subscribers.
A portion of Toll-Free SMS messages towards Rogers destinations may experience latency while we work to resolve this issue.
Feb 18, 15:58 PST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 2/13
Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:01 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS Messaging Infrastructure on 2/13/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS latency during the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 2/13/2020
EDT: 00:00 - 02:59 2/14/2020
UTC: 05:00 - 05:59 2/14/2020
Feb 11, 14:35 PST
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