Zipwhip | Status
Update - Zipwhip Operations continues to investigate the issue with Final MMS DLR's from ATT Toll-Free numbers. We are actively engaged with the Carrier to troubleshoot.

AT&T MMS Final DLR'es will remained disabled at this time.

Thank you for your patience while we investigate this issue, more details will be provided as available.
Dec 19, 16:56 PST
Update - Zipwhip Operations continues to investigate the issue with Final MMS DLR's from ATT Toll-Free numbers. We are actively engaged with the Carrier to troubleshoot.

Zipwhip will be DISABLING final MMS DLR's for Toll-Free until a resolution can be determined.

Thank you for your patience while we investigate this issue, more details will be provided as available.
Dec 17, 14:59 PST
Investigating - Zipwhip Operations is currently investigating an issue with Final MMS DLR's from ATT Toll-Free numbers.

This latency affects Final Delivery Receipts for ATT Toll-Free numbers.

Thank you for your patience while we investigate this issue, more details will be provided as available.
Dec 17, 10:27 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.

https://zipwhip.atlassian.net/servicedesk/customer/portal/21/group/63/create/352

With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.

Sincerely,

Zipwhip
Carrier Binds Operational
Gateway Binds Operational
Messages Operational
Delivery Receipts Operational
Provision Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 1/20. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 20:00 - 23:59 1/20
EDT: 23:00 1/20 - 02:59 1/21
UTC: 04:00 - 07:59 1/21
Posted on Jan 11, 13:32 PST
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 1/27. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 20:00 - 23:59 1/27
EDT: 23:00 1/27 - 02:59 1/28
UTC: 04:00 - 07:59 1/28
Posted on Jan 11, 13:34 PST
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 11/13. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 20:00 - 23:59 1/13
EDT: 23:00 11/13 - 02:59 1/14
UTC: 04:00 - 07:59 1/14
Jan 11, 13:30 PST
Jan 13, 2021
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 00:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 20:01 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 01/09/20. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PST: 20:00 - 23:59 01/09/20
EST: 11:00 - 02:59 01/09/20-01/10/20
UTC: 04:00 - 07:59 01/10/20
Jan 7, 15:09 PST
Jan 9, 2021
Jan 8, 2021
Completed - The scheduled maintenance has been completed.
Jan 8, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 20:00 PST
Update - Maintenance window has extended to begin an hour earlier:

PDT: 20:00 - 23:59 01/07/2020
EDT: 23:00 01/07/2020 - 02:59 01/08/2020
UTC: 04:00 - 07:59 01/08/2020
Jan 6, 07:49 PST
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 01/07/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 20:00 - 23:59 01/07/2020
EDT: 23:00 01/07/2020 - 02:59 01/08/2020
UTC: 04:00 - 07:59 01/08/2020
Jan 4, 09:37 PST
Jan 7, 2021
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.