In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.
With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 4/14. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 4/21. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 4/28. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
Apr 11, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 PDT
Scheduled -
Zipwhip will be performing scheduled network maintenance on Saturday, April 10th, beginning at 10:00pm PST, affecting Seattle and Toronto datacenters. Brief connectivity loss is possible for VPN customers, and periods of brief message latency is possible during this maintenance.
Mar 15, 12:16 PDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 23:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:01 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 4/7. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
Apr 6, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 23:00 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 4/5. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Resolved -
This incident has been resolved.
Apr 2, 11:52 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 2, 10:54 PDT
Investigating -
Zipwhip Operations is currently investigating a potential issue with our Gateway binds.
This issue may be impacting deliverability and/or latency of MO / MT messaging from / to all Zipwhip Gateway Customers, as well as Deliverability reports for customers connecting by VPN.
Thank you for your patience while we investigate this issue.
Further details will be provided as available.
Apr 2, 10:39 PDT
Completed -
The scheduled maintenance has been completed.
Apr 1, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:01 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 3/31. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.