Zipwhip | Status
All Systems Operational
Carrier Binds Operational
Gateway Binds Operational
Messages Operational
Delivery Receipts Operational
Provision Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip Platform Maintenance Sep 25, 22:00 - Sep 26, 01:00 PDT
Zipwhip Operations will be performing scheduled maintenance on 09/19/2019.

Maintenance Window:
Start: 22:00 PDT 09/25/2019
End: 01:00 PDT 09/26/2019

During this maintenance window, the Zipwhip provision dashboard will be intermittently unavailable. SMPP connectivity for carrier and gateway partners will NOT be impacted by this maintenance. Zipwhip Operations will work diligently to minimize downtime and will provide additional updates as necessary.
Posted on Sep 17, 08:10 PDT
Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 9/25/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 9/25/2019
EDT: 01:00 - 03:00 9/26/2019
UTC: 05:00 - 07:00 9/26/2019
Posted on Sep 9, 14:02 PDT
Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 10/2/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 10/2/2019
EDT: 01:00 - 03:00 10/3/2019
UTC: 05:00 - 07:00 10/3/2019
Posted on Sep 9, 14:11 PDT
Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 10/9/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 10/9/2019
EDT: 01:00 - 03:00 10/10/2019
UTC: 05:00 - 07:00 10/10/2019
Posted on Sep 9, 14:18 PDT
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019
Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PM PDT 9/18/2019
End: 4:00 AM PDT 9/19/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 13, 12:13 PDT
Completed - The scheduled maintenance has been completed.
Sep 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 9/18/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 9/18/2019
EDT: 01:00 - 03:00 9/19/2019
UTC: 05:00 - 07:00 9/19/2019
Sep 9, 13:28 PDT
Sep 18, 2019
Completed - The scheduled maintenance has been completed.
Sep 18, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End MMS Messaging Infrastructure on 9/18/2019. Zipwhip Gateway customers who have MMS connectivity with Zipwhip may experience increased MO/MT/DLR MMS latency during the maintenance window.

Maintenance Window -
PDT: 22:00 - 23:59 9/18/2019
EDT: 01:00 - 02:59 9/19/2019
UTC: 05:00 - 06:59 9/19/2019
Sep 3, 12:50 PDT
Completed - The scheduled maintenance has been completed.
Sep 18, 21:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 PDT
Scheduled - Zipwhip will be performing scheduled maintenance affecting Toll-Free and Landline SMS to Telus. Latency is expected for MO/MT SMS messages to Telus subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PDT 9/18/2019
End: 23:59 PDT 9/18/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 18, 19:00 PDT
Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PM PDT 9/17/2019
End: 4:00 AM PDT 9/18/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 13, 12:12 PDT
Completed - The scheduled maintenance has been completed.
Sep 18, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 17, 21:49 PDT
Scheduled - Zipwhip will be performing scheduled maintenance affecting Toll-Free and Landline SMS to Telus. Latency is expected for MO/MT SMS messages to Telus subscribers during the maintenance window.

Maintenance Window:
Start: 19:00 PDT 9/17/2019
End: 00:59 PDT 9/18/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 13, 15:10 PDT
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Completed - The scheduled maintenance has been completed.
Sep 14, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:01 PDT
Scheduled - Zipwhip's number provisioning partner will be performing scheduled network maintenance affecting the provisioning of new numbers to Zipwhip. Periods of latency in activating/provisioning numbers on Zipwhip may be experienced during the maintenance window.

Maintenance Window:
Start: 20:00 PM PDT 9/13/2019
End: 4:00 AM PDT 9/14/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 12, 13:21 PDT
Sep 12, 2019
Completed - The scheduled maintenance has been completed.
Sep 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting SMPP Gateway infrastructure on 9/11/2019. SMPP Binds to Zipwhip will disconnect/reconnect several times during this maintenance window.
No impacts to messaging are expected. In the unlikely event of message latency, Messages and DLRs received by Zipwhip will be queued and delivered as soon as services become available.

Maintenance Window -
PDT: 22:00 - 11:59 9/11/2019
EDT: 01:00 - 03:00 9/12/2019
UTC: 05:00 - 07:00 9/12/2019

Please reach out to the Zipwhip NOC with any questions.
Sep 9, 12:57 PDT
Sep 11, 2019
Completed - The scheduled maintenance has been completed.
Sep 11, 22:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End MMS Messaging Infrastructure on 9/11/2019. Zipwhip Gateway customers who have MMS connectivity with Zipwhip may experience increased MO/MT/DLR MMS latency during the maintenance window.

Maintenance Window -
PDT: 22:00 - 23:59 9/11/2019
EDT: 01:00 - 02:59 9/12/2019
UTC: 05:00 - 06:59 9/12/2019
Sep 3, 12:48 PDT
Sep 10, 2019
Resolved - This incident has been resolved.
Sep 10, 23:22 PDT
Monitoring - Issues affecting SMPP binds to Zipwhip have been resolved. MO/MT/DLR messaging is now working as expected.
Please reach out to the Zipwhip NOC if you are not able to re-establish a bind to Zipwhip.
Sep 10, 23:01 PDT
Identified - Zipwhip Operations has identified an issue affecting SMPP binds to Zipwhip and carriers.

SMPP customers may see binds disconnect while engineers work to resolve the issue. Latency of MO / MT / DLR messaging from / to Zipwhip Gateway Customers may be expected.

Thank you for your patience while we work towards mitigation of this issue.

Further details will be provided as available.
Sep 10, 22:54 PDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.