Resolved -
Operation Engineers confirmed latency Resolution for ATT MMS.
Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today.
We will be following up further with the Carrier for this issue. Thanks for your patience.
May 26, 15:50 PDT
Monitoring -
Operation Engineers have Identified this issue is with the Carrier, and latency has Resolved for the day.
Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today.
We'll be Monitoring this Resolution, and following up further with the Carrier for this issue.
May 26, 14:42 PDT
Update -
Operation Engineers have Identified this issue is with the Carrier.
Customers may experience a delay sending MMS messages to ATT during higher volume times (top of the hour).
We're currently in contact with the Carrier. Minor improvements have been observed.
May 26, 12:22 PDT
Identified -
Operation Engineers have Identified this issue is with the Carrier.
Customers may experience a delay sending MMS messages to ATT during higher volume times (top of the hour).
We're currently in contact with the Carrier for possible improvement efforts.
May 26, 11:13 PDT
Update -
Zipwhip Operations is currently investigating possible messaging MMS latency issues with ATT.
This issue may be impacting Zipwhip customers MMS messaging to ATT destinations.
Thank you for your patience while we investigate this issue.
Further details will be provided as available.
May 26, 09:52 PDT
Investigating -
Zipwhip Operations is currently investigating possible messaging latency issues with ATT.
This issue may be impacting Zipwhip customers messaging to ATT destinations.
Thank you for your patience while we investigate this issue.
Further details will be provided as available.
May 26, 09:33 PDT