Zipwhip | Status
Identified - Zipwhip Operations has Identified an issue with Rejected Messages to Sprint.

Customers may receive a Rejected Status when sending messages to Sprint Destinations.

This issue has been escalated to the Carrier, and they've advised a fix will be put in place tonight. We will update this Incident when that's completed, or there's a change in Status.
Jul 9, 17:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.

https://zipwhip.atlassian.net/servicedesk/customer/portal/21/group/63/create/352

With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.

Sincerely,

Zipwhip
Carrier Binds Operational
Gateway Binds Operational
Messages Degraded Performance
Delivery Receipts Operational
Provision Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/15/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 7/15/2020
EDT: 00:00 - 02:59 7/16/2020
UTC: 04:00 - 06:59 7/16/2020
Posted on Jun 26, 10:04 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/22/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 7/22/2020
EDT: 00:00 - 02:59 7/23/2020
UTC: 04:00 - 06:59 7/23/2020
Posted on Jun 26, 10:05 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/29/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 7/29/2020
EDT: 00:00 - 02:59 7/30/2020
UTC: 04:00 - 06:59 7/30/2020
Posted on Jun 26, 10:06 PDT
Past Incidents
Jul 9, 2020
Completed - The scheduled maintenance has been completed.
Jul 9, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:01 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 7/8/2020 21:00 PT
End: 7/9/2020 04:00 PT
Jul 6, 19:44 PDT
Jul 8, 2020
Completed - The scheduled maintenance has been completed.
Jul 8, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/8/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 7/8/2020
EDT: 00:00 - 02:59 7/9/2020
UTC: 04:00 - 06:59 7/9/2020
Jun 26, 10:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 8, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 21:01 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 7/7/2020 21:00 PT
End: 7/8/2020 04:00 PT
Jul 6, 19:43 PDT
Jul 7, 2020
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 21:02 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 21:00 PDT 7/1/2020
End: 03:00 PDT 7/2/2020
Jun 30, 19:48 PDT
Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 21:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/1/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 21:00 - 23:59 7/1/2020
EDT: 00:00 - 02:59 7/2/2020
UTC: 04:00 - 06:59 7/2/2020
Jun 15, 07:39 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 03:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:01 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.

Maintenance Window:
Start: 22:00 PDT 6/30/2020
End: 03:00 PDT 7/1/2020
Jun 29, 11:51 PDT
Jun 30, 2020
Jun 29, 2020
Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 21:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 6/28/2020 21:00 PT
End: 6/29/2020 04:00 PT
Jun 18, 15:33 PDT
Jun 28, 2020
Jun 27, 2020

No incidents reported.

Jun 26, 2020
Completed - The scheduled maintenance has been completed.
Jun 26, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 6/25/2020 21:00 PT
End: 6/26/2020 04:00 PT
Jun 18, 15:32 PDT
Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:01 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.

Maintenance Window:
Start: 6/24/2020 21:00 PT
End: 6/25/2020 04:00 PT
Jun 18, 15:30 PDT