Resolved -
As per confirmation from Verizon Network about resolution of the problem on their platform, we can confirm stability in SMS services. We can confirm that this incident has been resolved
Sep 30, 17:12 PDT
Monitoring -
Verizon Network has confirmed recovery on their services. We continue to monitor the situation with no major impact on Twilio's Services due to this particular issue. Our engineers are working with Verizon Network to follow up with a resolution for this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 30, 15:09 PDT
Update -
Verizon Network is still working in order to identify and resolve the situation. We can confirm that we are still not seeing major impact on Twilio/Zipwhip Services due to this particular issue. Our engineers are working with Verizon Network to follow up with a resolution for this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 30, 13:07 PDT
Investigating -
We have been informed that Verizon Network in the US is experiencing an outage on their system that can potentially impact our SMS Services. We can confirm that currently we have not identified a major impact for Twilio’s customers, although customers may experience issues with their overall Verizon messaging and voice services. Our engineers are working with Verizon to follow up the resolution of the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 12:02 PDT