Zipwhip Status | Gateway Status

Zipwhip | Status

All Systems Operational

SMS Operational

Inbound (MO) Operational

Outbound (MT) Operational

DLR Operational

MMS Operational

Inbound (MO) Operational

Outbound (MT) Operational

DLR Operational

External Connectivity Operational

AT&T Operational

Sprint (T-Mobile) Operational

T-Mobile Operational

US Cellular Operational

Verizon Operational

Canadian Carriers Operational

Tier 2 and 3 Carriers Operational

Customer Connectivity Operational

TLS (SMPP) Operational

VPN (SMPP) Operational

TLS (MM4) Operational

VPN (MM4) Operational

Zipwhip Tools / Services Operational

Provisioning API Operational

Provisioning Dashboard Operational

Reporting Operational

Toll-Free Verification Portal Operational

Zipwhip Ticketing

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 09/27/2023 Sep 27, 2023 20:00 - Sep 28, 2023 00:00 PDT

Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-27-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 09/27/2023 20:00 - 09/28/2023 00:00
EDT: 09/27/2023 23:00 - 09/28/2023 03:00
UTC: 09/28/2023 03:00 - 09/28/2023 07:00
Posted on Aug 14, 2023 - 15:42 PDT

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 10/04/2023 Oct 4, 2023 20:00 - Oct 5, 2023 00:00 PDT

Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-04-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/04/2023 20:00 - 10/05/2023 00:00
EDT: 10/04/2023 23:00 - 10/05/2023 03:00
UTC: 10/05/2023 03:00 - 10/05/2023 07:00
Posted on Sep 12, 2023 - 09:27 PDT

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 10/11/2023 Oct 11, 2023 20:00 - Oct 12, 2023 00:00 PDT

Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-11-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/11/2023 20:00 - 10/12/2023 00:00
EDT: 10/11/2023 23:00 - 10/12/2023 03:00
UTC: 10/12/2023 03:00 - 10/12/2023 07:00
Posted on Sep 12, 2023 - 09:28 PDT

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 10/18/2023 Oct 18, 2023 20:00 - Oct 19, 2023 00:00 PDT

Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-18-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/18/2023 20:00 - 10/19/2023 00:00
EDT: 10/18/2023 23:00 - 10/19/2023 03:00
UTC: 10/19/2023 03:00 - 10/19/2023 07:00
Posted on Sep 12, 2023 - 09:29 PDT

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 10/25/2023 Oct 25, 2023 20:00 - Oct 26, 2023 00:00 PDT

Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-25-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/25/2023 20:00 - 10/26/2023 00:00
EDT: 10/25/2023 23:00 - 10/26/2023 03:00
UTC: 10/26/2023 03:00 - 10/26/2023 07:00
Posted on Sep 12, 2023 - 09:31 PDT

Past Incidents

Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 09/20/2023

Completed - The scheduled maintenance has been completed.
Sep 21, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 PDT

Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-20-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 09/20/2023 20:00 - 09/21/2023 00:00
EDT: 09/20/2023 23:00 - 09/21/2023 03:00
UTC: 09/21/2023 03:00 - 09/21/2023 07:00
Aug 14, 15:41 PDT

Sep 20, 2023

Sep 19, 2023

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:00 PDT

Scheduled - A subset of small US networks in the US is conducting a planned maintenance from 19 September 2023 at 02:00 PDT until 19 September 2023 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US Carriers.
Sep 8, 17:04 PDT

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Zipwhip Toll Free Verification Portal Maintenance Update

Completed - The scheduled maintenance has been completed.
Sep 14, 16:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:01 PDT

Scheduled - We will be performing a brief Portal update. This will be a minimally impactful update
Sep 7, 16:05 PDT

Sep 13, 2023

Zipwhip smpp-lab.zipwhip.com Maintenance - SSL Certificate Update

Completed - The scheduled maintenance has been completed.
Sep 13, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 PDT

Scheduled - The SSL certificate for Zipwhip's smpp-lab.zipwhip.com endpoint will be replaced on September 13, 2024 at 9PM PT. No latency or other impact to the service is expected.

Maintenance Window -
PDT: 21:00 - 22:00 09/13/2023
EDT: 00:00 - 01:00 09/14/2023
UTC: 04:00 - 05:00 09/14/2023
Sep 10, 20:29 PDT

Zipwhip Scheduled Maintenance - Back-End Messaging Infrastructure - 09/13/2023

Completed - The scheduled maintenance has been completed.
Sep 13, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 15:38 PDT

Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-13-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 09/13/2023 20:00 - 09/14/2023 00:00
EDT: 09/13/2023 23:00 - 09/14/2023 03:00
UTC: 09/14/2023 03:00 - 09/14/2023 07:00
Sep 13, 20:00 PDT

Sep 12, 2023

Zipwhip Messaging Degradation

Resolved - Zipwhip Messaging was degraded for 12 minutes between 16:11 and 16:23 Pacific Time on 09/12/2023. During this period of time customers may have experienced duplicate messages. The issue has now been resolved
Sep 12, 16:26 PDT