In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.
With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/25/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/01/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/08/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/15/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/22/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/29/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
May 19, 00:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/18/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
May 18, 21:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 PDT
Scheduled -
Zipwhip will be performing maintenance affecting the Provision Dashboard / Provision API / Number Provisioning on 05/18/2022.
Number provisioning using the Zipwhip provision API and dashboard will be unavailable during the maintenance window. Please pause any provisioning requests that occur during the maintenance period and retry them after conclusion of the maintenance window.
Resolved -
Zipwhip Operations has confirmed the resolution of the MMS Messaging issue after Carrier Maintenance completion.
This issue may have impacted all Zipwhip customers who were sending MMS messages to US-Cellular destinations.
Thank you for your patience during our confirmation process.
May 12, 05:00 PDT
Monitoring -
We have engaged the Carrier and confirmed Carrier Maintenance have been completed. Zipwhip Operation is observing MMS traffic back to normal.
This issue impacted all Zipwhip customers who are sending MMS messages to US-Cellular destinations.
Thank you for your patience.
We will continue to monitor to ensure resolution of this issue.
May 11, 02:22 PDT
Investigating -
Zipwhip Operations is currently investigating MMS failures for Zipwhip customers. We are engaging the Carrier.
This issue may be impacting all Zipwhip customers who are sending MMS messages to US-Cellular destinations.
We will update this Incident when we have further information.
May 10, 23:07 PDT
Completed -
The scheduled maintenance has been completed.
May 12, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/11/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.