In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.
With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/28. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 8/4. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 8/11. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 8/18. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 8/25. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 9/1. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Resolved -
This incident has been resolved.
Jul 23, 20:37 PDT
Monitoring -
Zipwhip Operations has mitigated, and is currently monitoring, an issue with MT SMS Message Latency affecting a small portion of Verizon customers.
This latency affected MT messaging and Delivery Receipts for MT SMS to Verizon from Toll Free.
Thank you for your patience.
We will continue to monitor our systems to ensure resolution of this issue.
Jul 23, 19:53 PDT
Identified -
Zipwhip Operations has identified an issue with MT SMS Message Latency affecting a small portion of Verizon customers.
This latency affects MT messaging and Delivery Receipts for MT SMS to Verizon from Toll Free.
Thank you for your patience while we work towards mitigation of this issue.
Further details will be provided as available.
Jul 23, 17:25 PDT
Completed -
The scheduled maintenance has been completed.
Jul 21, 23:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:02 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 7/21. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
During this maintenance window there may be a potential delay in delivery to landline SMS MT to Verizon Wireless subscribers. Zipwhip Operations will work diligently to minimize downtime, and will provide additional updates as necessary.
Please reach out to the Zipwhip NOC with any questions.
Jul 12, 07:40 PDT