In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.
With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.
AT&T will be performing scheduled network maintenance affecting their SMS and MMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
Maintenance Window: Start: 10/20/2020 21:00 PT End: 10/21/2020 00:00 PT
Posted on
Oct 19, 19:10 PDT
T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.
Maintenance Window: Start: 21:30 PDT 10/20/2020 End: 03:30 PDT 10/21/2020
Posted on
Oct 19, 19:08 PDT
AT&T will be performing scheduled network maintenance affecting their SMS and MMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
Maintenance Window: Start: 10/21/2020 21:00 PT End: 10/22/2020 00:00 PT
Posted on
Oct 19, 19:10 PDT
Zipwhip will be performing maintenance affecting carrier connections to Rogers and Telus. The following services are affected: Rogers: SMS MO/MT (Toll-Free) Telus: SMS MO/MT (Toll-Free and Landline)
Latency is expected for MO/MT SMS messages to/from these carriers for the duration of the maintenance window.
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10/28/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 19, 23:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 21:00 PDT
Update -
[UPDATE] Please note - this maintenance has been re-scheduled to 10/19/2020 (was 10/21/2020)
Oct 2, 12:10 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10/19/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 15, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:00 PDT
Scheduled -
AT&T will be performing scheduled network maintenance affecting their SMS and MMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 14, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:01 PDT
Scheduled -
AT&T will be performing scheduled network maintenance affecting their SMS and MMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 14, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 PDT
Scheduled -
T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 12, 23:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 PDT
Update -
[UPDATED] Please note - this maintenance has been re-scheduled to 10/12/2020 (was 10/14/2020)
Oct 2, 12:08 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10/12/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Resolved -
Verizon applied their fix last night and Zipwhip is now observing successful final Delivery Receipts on Mobile Terminating MMS messages.
We are considering this issue Resolved.
Thank you for your patience as we worked with the Carrier on Resolution.
Oct 9, 11:50 PDT
Update -
Verizon has advised they found the cause for the degradation with final handset Delivery Receipts on Mobile Terminating MMS messages. A fix is planned for this evening.
Delivery of the MMS message as well as Delivery Receipts for Mobile Terminating SMS to Verizon remain unaffected. We are working with the carrier to resolve this issue.
We will post updates when they become available, or when the fix is verified.
Oct 8, 09:11 PDT
Identified -
Zipwhip has identified a degradation with final handset Delivery Receipts on Mobile Terminating MMS messages to Verizon. Delivery of the MMS message as well as Delivery Receipts for Mobile Terminating SMS to Verizon remain unaffected. We are working with the carrier to resolve this issue.
We will post updates when they become available.
Oct 7, 16:51 PDT
Investigating -
Zipwhip is currently investigating a degradation with final handset Delivery Receipts on Mobile Terminating MMS messages to Verizon. Delivery of the MMS message as well as Delivery Receipts for Mobile Terminating SMS to Verizon remain unaffected. We are currently investigating with the carrier.
We will post updates when they become available.
Oct 7, 16:38 PDT
Completed -
The scheduled maintenance has been completed.
Oct 8, 23:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 PDT
Scheduled -
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10/8/2020. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 8, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 PDT
Scheduled -
T-Mobile will be performing emergency maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 8, 01:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:30 PDT
Scheduled -
US Cellular will be performing scheduled maintenance affecting their SMS platform. Periods of latency may be expected for MO/MT SMS messages to US Cellular subscribers during this maintenance window.
Completed -
The scheduled maintenance has been completed.
Oct 7, 03:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:30 PDT
Scheduled -
T-Mobile will be performing emergency maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.