Zipwhip | Status
All Systems Operational
SMS Operational
Inbound (MO) Operational
Outbound (MT) Operational
DLR Operational
MMS Operational
Inbound (MO) Operational
Outbound (MT) Operational
DLR Operational
External Connectivity Operational
AT&T Operational
Sprint (T-Mobile) Operational
T-Mobile Operational
US Cellular Operational
Verizon Operational
Canadian Carriers Operational
Tier 2 and 3 Carriers Operational
Customer Connectivity Operational
TLS (SMPP) Operational
VPN (SMPP) Operational
TLS (MM4) Operational
VPN (MM4) Operational
Zipwhip Tools / Services Operational
Provisioning API Operational
Provisioning Dashboard Operational
Reporting Operational
Toll-Free Verification Portal Operational
Zipwhip Ticketing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-27-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 09/27/2023 20:00 - 09/28/2023 00:00
EDT: 09/27/2023 23:00 - 09/28/2023 03:00
UTC: 09/28/2023 03:00 - 09/28/2023 07:00

Posted on Aug 14, 2023 - 15:42 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-04-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/04/2023 20:00 - 10/05/2023 00:00
EDT: 10/04/2023 23:00 - 10/05/2023 03:00
UTC: 10/05/2023 03:00 - 10/05/2023 07:00

Posted on Sep 12, 2023 - 09:27 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-11-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/11/2023 20:00 - 10/12/2023 00:00
EDT: 10/11/2023 23:00 - 10/12/2023 03:00
UTC: 10/12/2023 03:00 - 10/12/2023 07:00

Posted on Sep 12, 2023 - 09:28 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-18-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/18/2023 20:00 - 10/19/2023 00:00
EDT: 10/18/2023 23:00 - 10/19/2023 03:00
UTC: 10/19/2023 03:00 - 10/19/2023 07:00

Posted on Sep 12, 2023 - 09:29 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 10-25-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 10/25/2023 20:00 - 10/26/2023 00:00
EDT: 10/25/2023 23:00 - 10/26/2023 03:00
UTC: 10/26/2023 03:00 - 10/26/2023 07:00

Posted on Sep 12, 2023 - 09:31 PDT
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-20-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 09/20/2023 20:00 - 09/21/2023 00:00
EDT: 09/20/2023 23:00 - 09/21/2023 03:00
UTC: 09/21/2023 03:00 - 09/21/2023 07:00

Aug 14, 15:41 PDT
Sep 20, 2023
Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:00 PDT
Scheduled - A subset of small US networks in the US is conducting a planned maintenance from 19 September 2023 at 02:00 PDT until 19 September 2023 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US Carriers.
Sep 8, 17:04 PDT
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 16:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:01 PDT
Scheduled - We will be performing a brief Portal update. This will be a minimally impactful update
Sep 7, 16:05 PDT
Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 PDT
Scheduled - The SSL certificate for Zipwhip's smpp-lab.zipwhip.com endpoint will be replaced on September 13, 2024 at 9PM PT. No latency or other impact to the service is expected.

Maintenance Window -
PDT: 21:00 - 22:00 09/13/2023
EDT: 00:00 - 01:00 09/14/2023
UTC: 04:00 - 05:00 09/14/2023

Sep 10, 20:29 PDT
Completed - The scheduled maintenance has been completed.
Sep 13, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 15:38 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 09-13-2023. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.


Maintenance Window -
PDT: 09/13/2023 20:00 - 09/14/2023 00:00
EDT: 09/13/2023 23:00 - 09/14/2023 03:00
UTC: 09/14/2023 03:00 - 09/14/2023 07:00

Sep 13, 20:00 PDT
Sep 12, 2023
Resolved - Zipwhip Messaging was degraded for 12 minutes between 16:11 and 16:23 Pacific Time on 09/12/2023. During this period of time customers may have experienced duplicate messages. The issue has now been resolved
Sep 12, 16:26 PDT