Zipwhip | Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - To ensure that your customers who are sending critical COVID-19 traffic have their messages successfully delivered, we would like to request that you submit all COVID-19 numbers through the Secondary Verified Sender process.

https://zipwhip.atlassian.net/servicedesk/customer/portal/21/group/63/create/352

With the influx of SPAM and Fraud taking place around COVID-19/Coronavirus, it is paramount that we work together to ensure that reputable traffic is protected. Please understand that these measures will protect the number, however if SPAM is detected it will be blocked.

Sincerely,

Zipwhip

SMS Operational
Inbound (MO) Operational
Outbound (MT) Operational
DLR Operational
MMS Operational
Inbound (MO) Operational
Outbound (MT) Operational
DLR Operational
External Connectivity Operational
AT&T Operational
Sprint (T-Mobile) Operational
T-Mobile Operational
US Cellular Operational
Verizon Operational
Canadian Carriers Operational
Tier 2 and 3 Carriers Operational
Customer Connectivity Operational
TLS (SMPP) Operational
VPN (SMPP) Operational
TLS (MM4) Operational
VPN (MM4) Operational
Zipwhip Tools / Services Operational
Provisioning API Operational
Provisioning Dashboard Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/25/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 05/25/2022 20:00 - 05/26/2022 00:00
EDT: 05/25/2022 23:00 - 05/26/2022 03:00
UTC: 05/26/2022 03:00 - 05/26/2022 07:00

Posted on Apr 21, 12:23 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/01/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 06/01/2022 20:00 - 06/02/2022 00:00
EDT: 06/01/2022 23:00 - 06/02/2022 03:00
UTC: 06/02/2022 03:00 - 06/02/2022 07:00

Posted on May 16, 11:29 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/08/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 06/08/2022 20:00 - 06/09/2022 00:00
EDT: 06/08/2022 23:00 - 06/09/2022 03:00
UTC: 06/09/2022 03:00 - 06/09/2022 07:00

Posted on May 16, 11:30 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/15/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 06/15/2022 20:00 - 06/16/2022 00:00
EDT: 06/15/2022 23:00 - 06/16/2022 03:00
UTC: 06/16/2022 03:00 - 06/16/2022 07:00

Posted on May 16, 11:32 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/22/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 06/22/2022 20:00 - 06/23/2022 00:00
EDT: 06/22/2022 23:00 - 06/23/2022 03:00
UTC: 06/23/2022 03:00 - 06/23/2022 07:00

Posted on May 16, 11:35 PDT
Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 06/29/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 06/29/2022 20:00 - 06/30/2022 00:00
EDT: 06/29/2022 23:00 - 06/30/2022 03:00
UTC: 06/30/2022 03:00 - 06/30/2022 07:00

Posted on May 16, 11:35 PDT
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Completed - The scheduled maintenance has been completed.
May 19, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/18/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 05/18/2022 20:00 - 05/19/2022 00:00
EDT: 05/18/2022 23:00 - 05/19/2022 03:00
UTC: 05/19/2022 03:00 - 05/19/2022 07:00

Apr 21, 12:22 PDT
May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting the Provision Dashboard / Provision API / Number Provisioning on 05/18/2022.

Number provisioning using the Zipwhip provision API and dashboard will be unavailable during the maintenance window. Please pause any provisioning requests that occur during the maintenance period and retry them after conclusion of the maintenance window.

Maintenance Window -
PDT: 05/18/2022 20:00 - 05/18/2022 21:00
EDT: 05/18/2022 23:00 - 05/19/2022 00:00
UTC: 05/19/2022 03:00 - 05/19/2022 04:00

May 13, 08:17 PDT
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - Zipwhip Operations has confirmed the resolution of the MMS Messaging issue after Carrier Maintenance completion.

This issue may have impacted all Zipwhip customers who were sending MMS messages to US-Cellular destinations.

Thank you for your patience during our confirmation process.

May 12, 05:00 PDT
Monitoring - We have engaged the Carrier and confirmed Carrier Maintenance have been completed. Zipwhip Operation is observing MMS traffic back to normal.

This issue impacted all Zipwhip customers who are sending MMS messages to US-Cellular destinations.

Thank you for your patience.

We will continue to monitor to ensure resolution of this issue.

May 11, 02:22 PDT
Investigating - Zipwhip Operations is currently investigating MMS failures for Zipwhip customers. We are engaging the Carrier.

This issue may be impacting all Zipwhip customers who are sending MMS messages to US-Cellular destinations.

We will update this Incident when we have further information.

May 10, 23:07 PDT
Completed - The scheduled maintenance has been completed.
May 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 PDT
Scheduled - Zipwhip will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure on 05/11/2022. Zipwhip Gateway customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window. SMPP binds to Zipwhip may disconnect/reconnect throughout the maintenance window.

Maintenance Window -
PDT: 05/11/2022 20:00 - 05/12/2022 00:00
EDT: 05/11/2022 23:00 - 05/12/2022 03:00
UTC: 05/12/2022 03:00 - 05/12/2022 07:00

Apr 21, 12:22 PDT
May 11, 2022
May 10, 2022
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.