Toll-Free and 10DLC Provisioning/Cancellations Issues

Incident Report for Zipwhip Status | Gateway

Resolved

We are no longer experiencing toll-free and 10DLC provisioning/cancellations. This incident has been resolved.

Posted Jul 24, 2024 - 01:38 PDT

Monitoring

We are observing recovery in toll-free and 10DLC provisioning/cancellations. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 23:30 PDT

Update

We are investigating an issue impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 15:13 PDT

Investigating

We are investigating an issue with Netnumber OSR impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2024 - 13:26 PDT

This incident affected: Zipwhip Tools / Services (Provisioning API, Provisioning Dashboard).