Loss of Customer Binds

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations has resolved the issue regarding some of our Gateway binds.

This issue is no longer impacting message deliverability/latency, as well as Delivery Reports.

Zipwhip appreciates your business and thanks you for your patience while working to resolve this issue.

Posted Apr 01, 2020 - 20:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2020 - 20:24 PDT

Investigating

Zipwhip Operations is currently investigating a potential issue with our Gateway binds.

This issue may be impacting deliverability and/or latency of MO / MT messaging from / to all Zipwhip Gateway Customers, as well as Deliverability reports.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Posted Apr 01, 2020 - 20:23 PDT