DLR Latency

Incident Report for Zipwhip Status | Gateway

Resolved

DLRs have resumed normal functionality.

Thank you for your patience while the issue was investigated and resolved.

Posted Sep 10, 2021 - 13:09 PDT

Monitoring

Zipwhip Operations have implemented a fix for DLR Latency and are monitoring the results.

Thank you for your patience.

Posted Sep 10, 2021 - 12:15 PDT

Update

Zipwhip Operations have identified an issue DLR Latency affecting Gateway Customers.

This latency affects all carriers.

MO/MT SMS Messaging Latency issues have been resolved and messaging has resumed normal functionality.

Thank you for your patience while we work towards resolution, more details will be provided as available.

Posted Sep 10, 2021 - 10:20 PDT

Update

Zipwhip Operations have identified an issue with MO/MT SMS Messaging Latency as well as DLR Latency affecting Gateway Customers.

This latency affects all carriers.

Thank you for your patience while we work towards resolution, more details will be provided as available.

Posted Sep 10, 2021 - 09:33 PDT

Identified

Zipwhip Operations have identified an issue with DLR Latency affecting Gateway Customers.

This latency affects Delivery Receipts for all carriers.

Thank you for your patience while we work towards resolution, more details will be provided as available..

Posted Sep 10, 2021 - 08:02 PDT

Investigating

Zipwhip Operations is currently investigating an issue with DLR Latency affecting Gateway Customers.

This latency affects Delivery Receipts for all carriers.

Thank you for your patience while we investigate this issue, more details will be provided as available..

Posted Sep 10, 2021 - 07:38 PDT

This incident affected: SMS (Inbound (MO), Outbound (MT), DLR) and MMS (DLR).