Verizon Latency

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations has verified Resolution of the messaging latency issues with Verizon.

This issue may have impacted customers messaging To and From Verizon users, as well as Delivery Receipts.

Thank you for your patience while confirming remediation with our partner.

Posted May 31, 2023 - 13:25 PDT

Monitoring

Zipwhip engineering is observing an improvement of message latency toward Verizon.

Posted May 31, 2023 - 11:25 PDT

Update

Zipwhip Operations is currently investigating possible messaging latency issues with Verizon.

This issue may be impacting customers messaging To and From Verizon users, as well as Delivery Receipts.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Posted May 31, 2023 - 10:51 PDT

Investigating

Zipwhip Operations is currently investigating possible messaging latency issues with Verizon.

This issue may be impacting API customers' MO messaging from / to Verizon, as well as DLRs.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Posted May 31, 2023 - 10:17 PDT

This incident affected: SMS (Inbound (MO)) and External Connectivity (Verizon).