This issue has been resolved- webhooks are now being sent for "Resolved - Verified" submissions, and we will have a short maintenance tonight to "play back" missing webhooks. Thank you!
Posted Sep 09, 2024 - 10:52 PDT
Monitoring
A fix has been deployed and we will be monitoring for a short time
Posted Sep 09, 2024 - 10:26 PDT
Update
We have a fix and are going to deploy it shortly. You may see a delay submitting and may not have access to the UI for a very short time
Posted Sep 09, 2024 - 10:13 PDT
Identified
We have identified the underlying cause of the issue and are working on a fix.
Posted Sep 09, 2024 - 09:31 PDT
Investigating
We are currently investigating an issue where Zipwhip Toll Free Verification Portal API webhooks are not being sent for toll free verification submissions that are set to verified. All other activity related to this action are working: Class Of Service is adjusted correctly, and status is updated in the Verification Portal. We will continue to update as we progress on this issue
Posted Sep 09, 2024 - 08:27 PDT
This incident affected: Zipwhip Tools / Services (Toll-Free Verification Portal).