We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.
Posted Jun 05, 2024 - 13:51 PDT
Monitoring
We are observing recovery in MMS and SMS delivery delays when sending toll-free, short code and long code messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 05, 2024 - 11:39 PDT
Update
We continue investigating delivery delays with toll-free, short code and long code traffic towards T-Mobile for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information is available.
Posted Jun 05, 2024 - 09:54 PDT
Update
We are continuing to investigate this issue.
Posted Jun 05, 2024 - 08:42 PDT
Update
We are experiencing SMS, MMS, Toll-Free, and 10DLC delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 05, 2024 - 08:39 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 05, 2024 - 08:35 PDT
This incident affected: SMS (Outbound (MT), DLR) and External Connectivity (T-Mobile).