We are no longer experiencing MMS delivery failures to AT&T Network in the US for a Subset Toll Free Numbers. This incident has been resolved.
Posted Nov 18, 2024 - 13:28 PST
Monitoring
We are observing successful MMS delivery when sending to the AT&T network in the US for a subset of Toll-Free numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2024 - 11:31 PST
Update
We continue to experience MMS delivery failures when sending to the AT&T network in the US for a subset Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
Posted Nov 18, 2024 - 10:04 PST
Investigating
We are experiencing MMS delivery failures when sending to the AT&T network in the US for a subset Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2024 - 09:31 PST
This incident affected: External Connectivity (AT&T) and MMS (Outbound (MT)).