Verizon SMS Toll Free Latency

Incident Report for Zipwhip Status | Gateway

Resolved

This incident has been resolved.

Posted Jun 09, 2021 - 11:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2021 - 10:13 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 09, 2021 - 08:37 PDT

Investigating

Zipwhip Operations has identified SMS messaging latency issues towards Verizon from Toll Free numbers.

This issue may be impacting gateway customers' Verizon MT messaging, as well as DLRs.

Thank you for your patience as we work towards mitigation of this issue.

Further details will be provided as available.

Posted Jun 09, 2021 - 07:30 PDT

This incident affected: SMS (Outbound (MT)).