Message Latency - Various Carriers
Incident Report for Zipwhip Status | Gateway
Resolved
This incident has been resolved.
Posted Oct 11, 2021 - 10:24 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2021 - 10:03 PDT
Investigating
Zipwhip Operations has identified messaging latency issues with MMS delays on a portion of messages towards various carriers.

This issue may be impacting gateway customers' MO / MT SMS and MMS messaging from/to various carriers, as well as DLRs.

Thank you for your patience as we work towards mitigation of this issue.

Further details will be provided as available.
Posted Oct 11, 2021 - 09:40 PDT
This incident affected: SMS (Inbound (MO), Outbound (MT), DLR) and MMS (Inbound (MO), Outbound (MT), DLR).