Intermittent DLR Latency

Incident Report for Zipwhip Status | Gateway

Resolved

This incident has been resolved.

Posted Nov 26, 2019 - 19:37 PST

Monitoring

DLR delays have subsided. DLRs are now being returned in expected time-frames.

Posted Nov 26, 2019 - 18:44 PST

Update

Latency affecting Delivery Receipts continues. Engineers are continuing to monitor and will post updates as needed.

Posted Nov 26, 2019 - 18:30 PST

Identified

Zipwhip Operations has identified an issue with DLR Latency affecting Gateway Customers.
Intermittent Delivery Receipt delays of several minutes may be experienced for all Gateway Customers. MO/MT message delivery is not affected.

Thank you for your patience while we work towards mitigation of this issue.

Further details will be provided as available.

Posted Nov 26, 2019 - 17:30 PST